Orders & Customisation
What if there is a problem with my order?
All of our hoodies, t-shirts, and apparel are custom made, so we do not accept returns. If there is an issue with your order, please contact us within 48 hours receiving your items using our Order Support Form and we’ll review it.
What if there is a problem with my item?
If your item is faulty, damaged, or printed incorrectly, please submit our Order Support Form within 48 hours of receiving your items, including photos. We’ll assess the issue and work with you on a solution.
Can I see a preview before my hoodie or t-shirt is printed?
Yes, we can provide a mockup before production so you can see how your design will look.
Can I use my own logo or design?
Yes - just upload your design or send it to us, and we’ll take care of the rest.
What if my image is low quality?
Low resolution images may result in poor print quality. We’ll let you know if there are any issues before printing, but we are not responsible for quality issues caused by low-resolution files.